End-User License Agreement


IMPORTANT-READ CAREFULLY:  This End-User License Agreement (“EULA”) is a legal agreement between you (either an individual or a single entity) and Accede Holdings Pty Ltd (“Accede”) for the CRM-Map software that accompanies this EULA, which includes associated media and Accede Internet-based services (“Software”). An amendment or addendum to this EULA may accompany the Software.  YOU AGREE TO BE BOUND BY THE TERMS OF THIS EULA BY INSTALLING, COPYING, OR USING THE SOFTWARE. IF YOU DO NOT AGREE, DO NOT INSTALL, COPY, OR USE THE SOFTWARE; YOU MAY RETURN IT TO YOUR PLACE OF PURCHASE FOR A FULL REFUND, IF APPLICABLE.

1. GRANT OF LICENSE.  Accede grants you the rights use the software known as CRM-Map to access, update and manipulate your data and that you will comply with all terms and conditions of this EULA:

  • Usage of the software known as CRM-Map to access, via your browser or similar.
  • No attempt to redistribute this product, our trademarks and/or logos will be made by yourself.

2. DESCRIPTION OF OTHER RIGHTS AND LIMITATIONS.  You may not use any Accede Internet-based services associated with the Software in any manner that could damage, disable, overburden, or impair such services or interfere with any other party’s use and enjoyment of them. You may not attempt to gain unauthorized access to any service, account, computer systems or networks associated with the Internet-based services.

3. RESERVATION OF RIGHTS AND OWNERSHIP.  Accede reserves all rights not expressly granted to you in this EULA. The Software is protected by copyright and other intellectual property laws and treaties. Accede or its suppliers own the title, copyright, and other intellectual property rights in the Software.  The Software is licensed, not sold.  This EULA does not grant you any rights to trademarks or service marks of Accede.

4. LIMITATIONS ON REVERSE ENGINEERING, DECOMPILATION, AND DISASSEMBLY.  You may not reverse engineer, decompile, or disassemble the Software, except and only to the extent that such activity is expressly permitted by this EULA or applicable law notwithstanding this limitation.

5. NO RENTAL/COMMERCIAL HOSTING. You may not rent, lease, lend or provide commercial hosting services with the Software.

6. CONSENT TO USE OF DATA.  You agree that Accede and its affiliates may collect and use technical information gathered as part of the product support services provided to you, if any, related to the Software. Accede may use this information solely to improve our products or to provide customized services or technologies to you and will not disclose this information in a form that personally identifies you.

7. LINKS TO THIRD PARTY SITES.  Accede is not responsible for the contents of any third-party sites or services, any links contained in third-party sites or services, or any changes or updates to third-party sites or services. Accede is providing these links and access to third-party sites and services to you only as a convenience, and the inclusion of any link or access does not imply an endorsement by Accede of the third-party site or service.

8. ADDITIONAL SOFTWARE/SERVICES.  This EULA applies to updates, supplements, add-on components, or Internet-based services components, of the Software that Accede may provide to you or make available to you after the date you obtain your initial copy of the Software, unless they are accompanied by separate terms. Accede reserves the right to discontinue Internet-based services provided to you or made available to you through the use of the Software.

9. EXPORT RESTRICTIONS.  You acknowledge that the Software is subject to Australian Law.

10. TERMINATION.  Without prejudice to any other rights, Accede may terminate this EULA if you fail to comply with the terms and conditions of this EULA.

11. LIMITED WARRANTY FOR SOFTWARE

Accede warrants that the Software will perform substantially in accordance with the accompanying materials for a period of ninety (90) days from the date of receipt.

If an implied warranty or condition is created by your state/jurisdiction and federal or state/provincial law prohibits disclaimer of it, you also have an implied warranty or condition, BUT ONLY AS TO DEFECTS DISCOVERED DURING THE PERIOD OF THIS LIMITED WARRANTY (NINETY DAYS). AS TO ANY DEFECTS DISCOVERED AFTER THE NINETY-DAY PERIOD, THERE IS NO WARRANTY OR CONDITION OF ANY KIND. As the purchase of this software is performed over the web, please be aware, that this transaction is taking place in the state of South Australia.

Any supplements or updates to the Software, including without limitation, any (if any) service packs or hot fixes provided to you after the expiration of the ninety day Limited Warranty period are not covered by any warranty or condition, express, implied or statutory.

LIMITATION ON REMEDIES; NO CONSEQUENTIAL OR OTHER DAMAGES. Your exclusive remedy for any breach of this Limited Warranty is as set forth below. Except for any refund elected by Accede, YOU ARE NOT ENTITLED TO ANY DAMAGES, INCLUDING BUT NOT LIMITED TO CONSEQUENTIAL DAMAGES, if the Software does not meet Accede’s Limited Warranty, and, to the maximum extent allowed by applicable law, even if any remedy fails of its essential purpose. The terms of Section 13 (“Exclusion of Incidental, Consequential and Certain Other Damages”) are also incorporated into this Limited Warranty. Be aware that some states/jurisdictions do not allow the exclusion or limitation of incidental or consequential damages, however as this purchase is being made via the internet, the basis of this product remains under the laws of South Australia. This Limited Warranty gives you specific legal rights. You may have other rights which vary from state/jurisdiction to state/jurisdiction.  YOUR EXCLUSIVE REMEDY.  Accede’s and its suppliers’ entire liability and your exclusive remedy for any breach of this Limited Warranty or for any other breach of this EULA or for any other liability relating to the Software shall be, at Accede’s option from time to time exercised subject to applicable law, (a) return of the amount paid (if any) for the Software, or (b) repair or replacement of the Software, that does not meet this Limited Warranty and that is returned to Accede with a copy of your receipt. You will receive the remedy elected by Accede without charge, except that you are responsible for any expenses you may incur (e.g. cost of shipping the Software to Accede). This Limited Warranty is void if failure of the Software has resulted from accident, abuse, misapplication, abnormal use or a virus. Any replacement Software will be warranted for the remainder of the original warranty period or thirty (30) days, whichever is longer, and Accede will use commercially reasonable efforts to provide your remedy within a commercially reasonable time of your compliance with Accede’s warranty remedy procedures. Neither these remedies nor any product support services offered by Accede are available without proof of purchase. To exercise your remedy, contact: Accede, Attn. Warranty Centre/PO Box 3280/Port Adelaide , South Australia, 5015, or the Accede subsidiary serving your country.

12. DISCLAIMER OF WARRANTIES.  The Limited Warranty that appears above is the only express warranty made to you and is provided in lieu of any other express warranties or similar obligations (if any) created by any advertising, documentation, packaging, or other communications.  Except for the Limited Warranty and to the maximum extent permitted by applicable law, Accede and its suppliers provide the Software and support services (if any) AS IS AND WITH ALL FAULTS, and hereby disclaim all other warranties and conditions, whether express, implied or statutory, including, but not limited to, any (if any) implied warranties, duties or conditions of merchantability, of fitness for a particular purpose, of reliability or availability, of accuracy or completeness of responses, of results, of workmanlike effort, of lack of viruses, and of lack of negligence, all with regard to the Software, and the provision of or failure to provide support or other services, information, software, and related content through the Software or otherwise arising out of the use of the Software. ALSO, THERE IS NO WARRANTY OR CONDITION OF TITLE, QUIET ENJOYMENT, QUIET POSSESSION, CORRESPONDENCE TO DESCRIPTION OR NON-INFRINGEMENT WITH REGARD TO THE SOFTWARE.

13. EXCLUSION OF INCIDENTAL, CONSEQUENTIAL AND CERTAIN OTHER DAMAGES. TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL ACCEDE OR ITS SUPPLIERS BE LIABLE FOR ANY SPECIAL, INCIDENTAL, PUNITIVE, INDIRECT, OR CONSEQUENTIAL DAMAGES WHATSOEVER (INCLUDING, BUT NOT LIMITED TO, DAMAGES FOR LOSS OF PROFITS OR CONFIDENTIAL OR OTHER INFORMATION, FOR BUSINESS INTERRUPTION, FOR PERSONAL INJURY, FOR LOSS OF PRIVACY, FOR FAILURE TO MEET ANY DUTY INCLUDING OF GOOD FAITH OR OF REASONABLE CARE, FOR NEGLIGENCE, AND FOR ANY OTHER PECUNIARY OR OTHER LOSS WHATSOEVER) ARISING OUT OF OR IN ANY WAY RELATED TO THE USE OF OR INABILITY TO USE THE SOFTWARE, THE PROVISION OF OR FAILURE TO PROVIDE SUPPORT OR OTHER SERVICES, INFORMATON, SOFTWARE, AND RELATED CONTENT THROUGH THE SOFTWARE OR OTHERWISE ARISING OUT OF THE USE OF THE SOFTWARE, OR OTHERWISE UNDER OR IN CONNECTION WITH ANY PROVISION OF THIS EULA, EVEN IN THE EVENT OF THE FAULT, TORT (INCLUDING NEGLIGENCE), MISREPRESENTATION, STRICT LIABILITY, BREACH OF CONTRACT OR BREACH OF WARRANTY OF ACCEDE OR ANY SUPPLIER, AND EVEN IF ACCEDE OR ANY SUPPLIER HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

14. LIMITATION OF LIABILITY AND REMEDIES. Notwithstanding any damages that you might incur for any reason whatsoever (including, without limitation, all damages referenced herein and all direct or general damages in contract or anything else), the entire liability of Accede and any of its suppliers under any provision of this EULA and your exclusive remedy hereunder (except for any remedy of repair or replacement elected by Accede with respect to any breach of the Limited Warranty) shall be limited to the greater of the actual damages you incur in reasonable reliance on the Software up to the amount actually paid by you for the Software or US$5.00. The foregoing limitations, exclusions and disclaimers (including Sections 11, 12 and 13) shall apply to the maximum extent permitted by applicable law, even if any remedy fails its essential purpose.

15. APPLICABLE LAW.  As you acquired access to this Software via the internet, this EULA is governed by the laws of the State of South Australia.

16. ENTIRE AGREEMENT; SEVERABILITY. >This EULA (including any addendum or amendment to this EULA which is included with the Software) is the entire agreement between you and Accede relating to the Software and the support services (if any) and they supersede all prior or contemporaneous oral or written communications, proposals and representations with respect to the Software or any other subject matter covered by this EULA. To the extent the terms of any Accede policies or programs for support services conflict with the terms of this EULA, the terms of this EULA shall control. If any provision of this EULA is held to be void, invalid, unenforceable or illegal, the other provisions shall continue in full force and effect.

Should you have any questions concerning this EULA, or if you desire to contact Accede for any reason, please use the address information enclosed in this Software to contact the Accede subsidiary serving your country or visit Accede on the World Wide Web at http://www.Accede.com.au